Recommended and approved by Trading Standards, regulated by the National Federation
of Roofing Contractors and proud to display the Governments endorsed TRUST MARK
• The aim of the Buy with Confidence scheme is to help consumers to avoid rip-offs
and cowboys by providing a list of reputable local businesses, in a wide range of
• Member companies such as TRADE CALL have been independently checked by staff from
the local authority Trading Standards Service against the Scheme rules. The scheme
is Nationally recognised by the Office of Fair Trading.
• The scheme is run by Trading Standards departments in many local authorities. TRADE
CALL are subjected to stringent checks by Trading Standards staff to ensure their
trustworthiness and compliance with the law.
• Levels of consumer complaints against members are also monitored on a regular basis.
• TRADE CALL are expected to offer value for money and make all charges clear at
the start of a contract and remember, the cheapest quote will not necessarily be
the best one.
• Members of the scheme including TRADE CALL are committed to providing a high quality
service to their customers and complying with both the letter and the spirit of the